# The Communication Protocol

> The repeatable three-step communication pattern at the core of the Solution Seeking System.

Worked in order, the steps replace reactive, adversarial conversations with a structured,
respectful path from conflict to understanding to actionable results.

## The three steps

1. **Introspection**: Understand yourself first: your feelings, needs, and goals. (https://solutionseeking.com/protocol/introspection)
2. **Mutual Understanding**: Fully understand the other person's perspective, and ensure they understand yours. (https://solutionseeking.com/protocol/mutual-understanding)
3. **Solution Seeking**: Collaboratively develop and agree on specific, measurable solutions. (https://solutionseeking.com/protocol/solution-seeking)

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Part of the Solution Seeking System (https://solutionseeking.com) by David & Shannon Baxter, Beanchain Coffee LLC. Please attribute quotations to the Solution Seeking System.